Station House Surgery

Station House Surgery 2015-06-03 Person 2 5 0

Got to see your doctor more often not talking on the phone.

Station House Surgery 2015-06-03 Person 4 5 0

Following visit to see my GP appointment was made to see neurologist at Furness Hospital as requested by myself. Following the consultation, it took several weeks before report came back to station house surgery. But I was advised this was "the norm"even though medication advised was from prescribed pills, to some cream to be applied. I asked for further appointment at surgery, very good response and advice from a G.P. and good service given by receptionists and pharmacists dept, subsequently.

Station House Surgery 2015-06-03 Person 3 5 0

There was nothing good seeing Dr Holme - he had absolutely no interest in helping me with problems. It may help if he could smile and show interest even if he isn't interested. I have to add I have seen other Drs in there, all are the same - programmed to be robots! Dr. Payne was one in a million - she was very caring and friendly, what a loss her leaving. I am constantly in pain and not one I have seen recently have even tried to help in any way. Surely a true diagnosis would help. I feel the need to say, that I don't think I will ever return - I know several others who feel exactly as I do. Couldn't answer Q3 as I was told all decisions were up to me and no care or treatment was suggested.

Station House Surgery 2015-06-03 Person 4 5 0

This is an observation... I'm not sure if it is good or bad about my care. The new system for appointments is more difficult but it does create a bigger "distance" between patient and personal doctor. The result is better for "black and white" ointments. Pt is probably worse for confused anxieties. I believe shifting of more responsibility to reception, dispensing and particularly, nursing is good.

Station House Surgery 2015-06-03 Person 5 5 0

All staff very helpful and courteous.